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Director of Community Engagement (LGBT Mental Health)


New York, NY, USA

Job Title: Director of Community Engagement (LGBTQ Mental Health) 

Heights Hill Mental Health Service, SBPC, Community Advisory Board (CAB) is the not for profit partner of the Heights Hill Mental Health Service located in downtown Brooklyn. Since 2001 we have operated mental health support programs targeting patients of HHMHS’s LGBTQ Affirmative Treatment program as well as low/no income LGBTQ persons who are living with serious mental illness citywide. CAB offices and program space are located on Flatbush Ave at Nevins St. in Downtown Brooklyn Please visit our website - - for more information about our services and programs. 

Our clients (members) are LGBTQ adult individuals who are living with schizophrenia, schizoaffective disorder, major depression, bipolar disorder, anxiety disorders, developmental disability, and substance/alcohol use concerns. Through our peer based Rainbow Heights Club consumer drop in center (now expanding to include Home and Community Based Services), our EQuality Care mental health provider trainings, and our Peer Specialist Internship’s, CAB programming helps to identify and address the barriers to care experienced by low/no income LGBTQ persons living with serious mental illness. 

Position Summary: 

The Director of Community Engagement (DCE) is a Full Time (40hrs per week, overtime exempt) position which reports to the Deputy Executive Director. The DCE is a member of the Senior Management Team of the agency which meets weekly. It is anticipated that 60% of the work time of the DCE will be spent supervising all outreach to the varied and overlapping constituencies we serve. Approximately 40% of work time will be spend giving direct support to the Executive Director, scheduling, staffing and following up on 25 to 30 EQuality Care mental health provider trainings throughout the year. The DCE will supervise a part time (15hrs per week) Community Engagement Coordinator (CEC) who will focus on communication and engagement of/with consumers who are already active participants in RHC programming. 

Core Competencies: 

Strategic Community Collaborator-- The DCE will use a series of outreach and ‘brand building’ techniques, including but not limited to attending/producing outreach events, attending community meetings, giving presentations, making site visits, as well as the use of agency social media platforms, agency website and consumer/provider databases, to build relationships with consumers, providers, care managers, and managed care agencies, to increase awareness and utilization of our services and trainings 

Effective & Engaging Communicator –The DCE will arrange, introduce, and support the Executive Director as he provides cultural competency trainings, and will eventually be able to themselves provide a 30 minute presentation about the agency and its services to various audiences. (details available here) 


The successful candidate will have a deep understanding of the intersections of racial, ethnic and economic marginalization as they impact LGBTQ New Yorkers living with mental illness and be able to use that understanding to advance the mission of the agency. 

Please refer to the full job description at for a more detailed view of the responsibilities of the position 

Please note: 

If you have no experience in the provision, supervision or promotion of behavioral health or other health and human services in a community setting, you are not qualified to apply. 

This position requires: 

· A Masters Degree in one of the following: Social Work, Psychology, Education or Public Health or Community Organizing and a minimum of 1 year of experience working in the provision of health and human services in NYC. Note: Candidates possessing a Baccalaureate Degree in the fields noted will be considered if they have a minimum of 3 years experience working in the provision of health and human services in NYC. 

· A detail oriented person, able to work both independently and as part of a team with all levels of skills. 

· The ability to work on several projects simultaneously, prioritizing competing demands with minimal direct supervision while producing the expected results. 

· Excellent skills in networking, relationship building, public speaking, presentation development and delivery with the goal being to motivate and influence others to take action. 

· Proficiency with all current MS Office applications (including publication apps), Constant Contact Email database management, FaceBook, Twitter and other social media platforms. 

· Demonstrated collaboration and communication skills, ability to work effectively with a wide range of people from diverse backgrounds and with different experience and ability levels. 

· Willingness to travel locally/regionally and work flexible hours, including limited weekends/evenings. 

· Flexibility to perform other duties as assigned to adapt to an expanding ranges of services as community need is further identified. 

· A well developed sense of humor. 

How to Apply: 

· If you feel that you have the prerequisite requirements for this position and would like to join a team of highly dedicated, mission driven professionals working to improve the quality of life for low/no income LGBTQ New Yorkers living with mental illness, please send your resume and a cover letter (both in PDF format) to with Director of Community Engagement as the subject line. Multilingual candidates are strongly encouraged to apply. 

We apologize, but due to the high volume of applications expected we will only be contacting those candidates we wish to interview for the position….No phone calls please. 

Position: Director of Community Engagement 

Supervisor: Deputy Executive Director 

Salary Range: $63,000-$70,00 per year 

Direct Reports: 1 (p/t) 

Classification: Full-time, Exempt position 

Benefits: A generous benefits package including paid vacation & sick time, 10 paid holidays, monthly MetroCard, agency health insurance, FSA, and 403b plan match. 

The Heights Hill Mental Health Service, SBPC, Community Advisory Board is an equal opportunity employer.


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