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Executive Director


Long Beach, CA, USA


Job Description:

Executive Director - Long Beach, California

We are currently seeking a professional, innovative and enthusiastic Executive Director for ourGreater Long Beach, Rio Hondo and South BayChapter, based in Long Beach, California.

As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity.

The Los Angeles Region of the American Red Cross delivers services in five geographic territories. Currently, there are four local chapters responsible for the day to day operations throughout the Region. This position is in one of those local chapters, which is headquartered in Long Beach and currently serves Territories Four and Five in south Los Angeles County. The two territories include 44 cities, the Ports of Los Angeles and Long Beach, and Catalina Island. Over 3 million people live in the two territories.


This position is responsible for four key areas within the service area. They include:
• Volunteer Development
• Fundraising
• Relationship Management
• Working with and for the Chapter's Volunteer Board of Directors

This position reports to the Los Angeles Region Chief Operating Officer and is the face of the Red Cross throughout the assigned service area. The Executive Director will provide leadership and direction to staff employees and volunteers ensuring the achievement of the goals and the accomplishment of the mission of the American Red Cross in the Chapter area.

VOLUNTEER DEVELOPMENT (45%) – The Red Cross is a volunteer-driven organization. The Executive Director oversees the recruitment, training, engagement, and empowerment of local volunteers (including volunteer leaders), to help achieve the assigned mission metrics and ensure the mission support in the Chapter and Regional areas. The leadership expected of the Executive Director must ensure a team atmosphere and a culture of inclusion.

FUNDRAISING (20%) – The Executive Director will support Regional fundraising efforts through the following:

  • Cultivation of and coordination with select major donors, including individuals, corporations, and foundations
  • Engage the Chapter Board of Directors in the fundraising effort and ensure 100% annual Board contributions
  • Support the Chapter Board of Directors in their roles as fundraisers

RELATIONSHIP MANAGEMENT (20%) – The Executive Director develops and enhances the community presence of the Red Cross in cities throughout the Chapter service area. As the "Face of the Red Cross," the Executive Director will:

  • Establish rapport with local media partners and sustain a positive engagement
  • Cultivate, manage and engage external partners to help establish and maintain connectedness within defined communities, including elected officials and other key governmental leaders
  • Identify, cultivate, manage and engage key community stakeholders, including faith-based organizations, educational institutions, civic groups, Non-Governmental Organizations (NGOs), Non-Profit Organizations. (NPOs), and similar organizations, which can facilitate volunteer recruitment that mirrors the make-up of the community

CHAPTER BOARD OF DIRECTORS ENGAGEMENT (15% - The Executive Director will work with the Board Chair and Executive Board to recruit, engage and collaborate with a full complement of Board Members representing the entire Chapter area. Board Members will assist with volunteer recruitment, engage local elected officials, and meet all financial and attendance expectations.


Organizational Management – The Executive Director should:

  • Know how organizations work, including volunteer-driven organizations
  • Know how to get things done using both formal and informal networks
  • Understand and be able to explain the origin and reasoning behind key Red Cross policies, practices and procedures
  • Be able to assess and work within the culture of an organization
  • Understand the role of the volunteer Board of Directors in the operation of the Chapter

Change and Uncertainty Management – The Executive Director should:

  • Excel and evaluating and managing change
  • Be able to "shift gears" comfortably during the execution or implementation phases of a project
  • Be capable and comfortable making decisions without all the information desired
  • Project an air of calmness in the face of uncertainty
  • Be a multi-tasker, capable of moving on, even if a project is not totally complete
  • Recognize, evaluate, and mitigate the risks and uncertainties inherent in any project

Complexity Management – The Executive Director should:

  • Be able to produce results in complex, multi-dimensional environments
  • Recognize and mitigate the challenges associated with a very large geographic area of responsibility
  • Be able to turn the high disaster risk of the Region into a developmental and recruitment asset
  • Understand the unique media market in Southern California and use it to the collective benefit of the Red Cross
  • Demonstrate an ability to partner with the many local governments for the benefits of their constituents
  • Become a key component of the Regional fundraising efforts, and not be intimidated by the targets
  • Embrace the rich cultural and demographic diversity that is the Los Angeles Region

Interpersonal Relationships – The Executive Director should:

  • Relate well to all kinds of people at all levels, both internally and externally, whether staff, volunteer, or community member
  • Become a charismatic force to bring people together for a common purpose
  • Build the necessary support mechanisms to nurture and sustain personal relationships
  • Be able to balance diplomacy and tact with the realities of the situation
  • Reduce interpersonal friction before it impacts the organization

Professionalism and Integrity – The Executive Director should:

  • Capture lessons-learned from successful and not-so-successful operations and implement the required changes
  • Always be willing to make commitments based on the best information known at the time, and deliver on those commitments
  • Model a "can-do" attitude for those you lead and those with whom you collaborate
  • Be a self-starter, whose actions inspire and motivate others
  • Unwaveringly adhere to Red Cross policies
  • Be unscrupulously honest and earn a reputation for integrity
  • Resolve rather than create conflicts

Vision and Purpose – The Executive Director should:

  • Communicate a consistent and compelling vision for the Chapter, the Region, and the National Red Cross and use it to motivate your team
  • Translate that vision into a core purpose that drives the organization
  • Think about the "Big Picture" and what it means for the future
  • Talk about possibilities, not limitations
  • Be unapologetically optimistic
  • Make sure people in the organization know where they are headed and why
  • Create milestones against which to measure progress, and around which to rally support
  • Lead, inspire and motivate

Essential Job Functions/Physical Requirements

Depending on daily work assignment, the position may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, and manipulate (lift, carry, move) light to medium loads weighing up to 20 pounds. Additional requirements include:

  • Good hand-eye coordination
  • Coordination
  • Arm, hand, and finger dexterity
  • The ability to grasp
  • Visual acuity to use a keyboard, operate equipment, and read technical information
  • Good overall mobility (essential)
  • The ability to sit for prolonged periods of time
  • The skills to drive a vehicle
  • Occasionally working under challenging conditions

Desired Qualifications

Education – Four-year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance, Disaster Management, Non-Profit Organization Administration, or equivalent experience required.

A Master's Degree (MS/MA) in the field of community organization, public or business administration, or Non-Profit Organization management is a plus.

Experience – A minimum of seven (7) work experience, including five (5) years in a management or supervisory position is a related field with documented performance in the following areas:

  • Ability to make good and timely decisions, based on sound judgement
  • Strong communications skills, orally and in writing
  • Developed sound and successful fundraising strategies
  • Ability to develop community relationships
  • Proven leadership and management skills
  • Ability to successfully work independently

Computer Skills – The applicant should be proficient with Microsoft Office software, including Word, Excel, PowerPoint and Outlook

General – The applicant must be familiar with federal, state and local employment law, including Workers Compensation and Equal Opportunity/Affirmative Action.

Bilingual in Spanish is strongly preferred.

Working Conditions

Work is predominantly performed indoors, with some potential for exposure to safety and health hazards related to emergency services relief work. The position may require travel and participation in Red Cross meetings and conferences throughout the Chapter, Region, State and the Nation. Because the Red Cross is a disaster response organization, there may be periods of 24-hour on-call status during major disasters.

The above statements are intended to describe the general nature and level of the work to be performed. They are not intended to be an exhaustive list of all responsibilities and duties required.


Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.


About American Red Cross:

As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity.



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