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Executive Director (NAT3064)


St. Louis, MO, USA


The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

Job Summary

The National Multiple Sclerosis Society, a non-profit health organization, is seeking an Executive Director for its St. Louis, Missouri market. This position is to be located in St. Louis, Missouri. 

The executive director engages community leaders in achieving Society priorities -- most importantly, in raising funds. She or he must passionately communicate about the Society's mission, research, services, advocacy and strategic plans and priorities. This position requires a deep understanding of the communities in the assigned territory and an ability to engage with and influence a wide range of people.

The executive director implements Society plans developed by functional areas -- always contributing to continuous improvement. The executive director delivers year-over-year revenue growth managing a portfolio of key relationships. As a member of the Society Leadership and Management Team, the executive director must have a Society-wide perspective.

The executive director clearly articulates and models the Society culture. She or he ensures they and leadership volunteers reflect the Society's Operating Principles. The executive director works closely with a board of trustees to build trust, confidence, and to expand volunteer engagement and fundraising throughout the assigned territory. The trust and confidence in the Society of all constituent groups reflects the executive director's effectiveness.


1. Ensure leadership volunteer engagement in communities throughout the market 30% 

  • Build trust and confidence in the Society as the leadership executive in an assigned territory 
  • Support the development and cultivation of an active and engaged Board of Trustees, standing and advisory committees 
  • Assist with implementation of Society strategies and practices to ensure strong board engagement; ensure trustees are effective and contributing to Society priorities 
  • Identify talent for Society committees to expand and deepen involvement of volunteers throughout the Society 
  • Through the community engagement committee, help to develop and oversee community councils to raise new revenue and build awareness
  • Identify, engage, leverage and cultivate community resources, influence and connections to further the Society's initiatives and mission. Connect and convene people to learn, participate, advise and contribute at their highest level
  • Ensure a consistent experience for people affected by MS, volunteers and participants, regardless of where they live

2. Drive revenue growth 60%

  • Manage a portfolio of relationships, increase revenue of top 30, year over year, identify new and potential donors through community connections. Identify, cultivate, steward and recognize top relationships (donors, fundraisers, teams, corporate and community partners).
  • Provide leadership and/or support to relationship management teams. Lead Relationship Review meetings with other market-based staff. Participate in Revenue Performance and market implementation meetings. Identify and bring action steps from Revenue Performance and Relationship Review meetings to trustees. 
  • Ensure the Board of Trustees supports and is engaged in the achievement of revenue targets through participation of events and board giving. 
  • Participate with development leadership in setting the market revenue budgets and targets. 
  • Ensure the achievement of revenue targets through the Society's fundraising campaigns
  • Contribute to the success of market-based special event committees. Ensure an active and engaged Donor Relations Committee and other revenue-related committees. Contribute to the success, and at times lead, Leadership Fundraising events and other fundraising events.

3. Increase effectiveness and capacity of Society Leadership & Management Team 10% 

  • Contribute to the effectiveness of the SLMT; demonstrating progress in building strong relationships with team members
  • Provide input on, demonstrate understanding and ability to communicate Society Priorities
  • Achieve agreed upon annual results
  • Lead and support the successful implementation of the annual operational plan. deliver on the Strategic Plan
  • Be a positive representative of the National MS Society in all settings (internal and external)
  • Engage others -- expand the movement
  • Ensure operational effectiveness and continuous improvement
  • Provide leadership to the market and ensure office operations are effective and aligned with Society practices and procedures
  • Foster and promote a positive, supportive working environment; ensuring all staff are aligned to the desired culture outlined in our operating principles
  • Contribute to the professional development of others by coaching and providing feedback
  • Ensure effective use of the Society's decision-making process; participate in decision-making


  • 8 years demonstrated successful leadership experience with a history of job growth and advancement, preferably with non-profit organizations.
  • Experience working in a cross functional and complex reporting structure.
  • Experience in portfolio management and working with top relationships (donors, fundraisers, teams, corporate and community partners).
  • Experience working with top special events fundraisers and in developing and cultivating relationships to secure gifts and contributions from individuals and corporations.
  • Experience in community engagement and volunteer development.
  • Experience in contributing to building revenue and expense budgets, forecasting and resource development.
  • Proven ability to meet revenue goals.
  • A successful track record of working with high performing staff teams and creating positive workplace environments.
  • Demonstrated success in developing and engaging effective non-profit boards. Excellent written and verbal communication skills.
  • Experience in leading productive communications and group facilitation which include expression of conflict and passion, employee development, assessment and coaching, matrix management and decision making, and consensus building.
  • Must demonstrate superior skills in gaining the trust and confidence of a wide range of people, providing strong leadership and influence without specific named authority.
  • Must demonstrate superior skills in gaining the trust and confidence of a wide range of people, providing strong leadership and influence without specific named authority.
  • Microsoft Word, Excel, PowerPoint, Outlook, Adobe Acrobat, constituent relationship management, and online meeting tools.
  • Strong public speaking, presentation and writing skills required.
  • Knowledge of employee relations practices.


  • Commitment to the mission, vision, cultural values, and expectations of the National MS Society
  • This position will be required to drive/travel on Society business. Candidate must possess a valid driver's license, proof of insurance and reliable transportation. The Society does run motor vehicle checks for all positions which require driving and the applicant must meet the Society guidelines.
  • Availability to work occasional nights and weekends to support events, committee meetings, etc.

The National Multiple Sclerosis Society provides a highly competitive, comprehensive benefit package to employees. These benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Educational Reimbursement Plan; Professional Development Assistance; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Life Assistance Plan as well as additional voluntary benefit offerings.


Please submit your resume and/or cover letter by applying directly to the job posting located on our company website: 

National MS Society‎

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