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Senior Community Development Specialist

SAN FRANCISCO WORKFORCE DEVELOPMENT SYSTEM

San Francisco, CA, USA

The Workforce Development Division of the Office of Economic and Workforce Development coordinates the San Francisco Workforce Development System, which is a network of public, private and nonprofit service providers that serve San Francisco jobseekers and employers. OEWD strives to ensure that San Francisco has a qualified workforce that attracts, retains and expands industries, and enhances the quality of life in the City. 

Description: 

Under general supervision, performs a variety of activities related to significant program planning, development, project implementation and evaluation; reviews project plans; conducts project analyses, makes recommendations on operational corrections/improvements; develops methods of evaluating compliance and effectiveness of an assigned section; prepares reports and records; and performs related duties as required. 

Specific functions include (but not limited to) the following: 

Program Development, Implementation & Enhancement 
• Responsible for developing and managing the Hospitality Initiative portfolio in adherence to City’s local plan, regional plan, sector strategy vision, department procurement process guidelines, funding regulations and stakeholder workforce needs. 
• Develops and coordinates preparation of portfolio annual work and performance plans with knowledge of operating budgets and program funding streams. 
• Develops and monitors grantee work plans and performance to assure that program models effectively steer the development of successful sector programming. 
• Provides support for workforce program research including labor market data, industry trends, best practices, etc. 
• Leads efforts with industry employers, training partners and post-secondary educational institutions to shape curriculum and create training models that are relevant to employer’s real-time needs. 
• Works effectively with Post-Secondary educational partners, particularly within Culinary Arts and Hospitality Studies Departments, coordinating collaborative efforts with education, community and employers. 
• Lead in reviewing and rating workforce development proposals in Hospitality sector programming. 
• Conduct labor market research and national program model reviews to recommend enhancements to exiting programming 
• Work with employers to customize curriculum for entry-level, mid-level and incumbent worker trainings 

Contract Monitoring, Evaluation, Technical Assistance and Capacity Building 
• Develops tools and methods of evaluating and monitoring effectiveness of Hospitality Initiative programming. 
• Through sector program oversight and formal monitoring visits, lead the coordination of monitoring and evaluating strategies, policies and operations of sector programming to assure that grantees are in compliance of federal, state and local funding requirements and guidelines 
• Prepares, reviews and executes contracts and subcontracts for the disbursement of funds. 
• Provides technical assistance, information and sharing of best practices. 
• Establishes and coordinates operational methods and procedures. 
• Recommends program model or training modifications and adjustments to ensure responsiveness of Initiative to both employers and job seekers needs. 
• Works with other project or program stakeholders to coordinate and streamline various phases of project or program implementation. 

Data and Reporting 
• Collects and evaluates qualitative and quantitative data through reporting systems. 
• Prepare monthly, quarterly and ad-hoc sector and program data and program performance analysis to present to for senior management, Workforce Investment Board members, sector stakeholders and City Officials. 
• Assists in evaluating and recommending Hospitality sector strategies and vision with Department’s Strategic Initiative’s team. 
• Collects data and prepares a wide variety of reports, memoranda and correspondence. 
• Reviews and analyzes monthly reports submitted by various community groups, organizations and agencies to ensure contract compliance. 

Employer, Stakeholder and Workforce System Engagement 
• Lead the coordination and implementation of workforce sector stakeholders (including employers, training providers, educators, public officials, community members, industry and labor representatives) to best connect local residents with sector employment. 
• Convene formal Hospitality round table meetings and panel discussions to provide oversight of sector programing to provide recommendations on to the local Workforce Investment Board on policy changes and recommendations for improvements on workforce sector services for Hospitality industry. 
• Oversight of sector collateral and public messaging to assure that the public is aware of workforce sector services, programs and trainings. Coordinate with workforce system to assure that citywide job seekers can access sector services. 
• Establish and nourish relations with Hospitality employers. Convene with employers through individualized and group meetings, focus groups, and round table discussions to provide information on sector initiatives and gage their workforce needs. 
• Create individualized recruitment plans with employer partners to help employers fill their workforce needs with sector candidates. 
• Spearhead effective engagement and outreach to diverse populations, including re-entry population, public housing residents and public aid recipients. 


 

MINIMUM QUALIFICATIONS

These minimum qualifications are to be used as a guide for establishing the education, training, experience, special skills and/or license which may be required for employment in the class. Although these minimum qualifications are typical of the class, additional minimum qualifications and special conditions may apply to a particular position and will be stated on the job announcement. 

1. Possession of a baccalaureate degree from an accredited college or university AND four (4) years administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR 

2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND three (3) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work or criminal justice; OR 

3. Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR 

4. Possession of a Ph.D. or Juris Doctor degree from an accredited college or university AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice. 

SUBSTITUTION: 

Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.

Desirable Qualifications:

• Knowledge and experience with workforce development principles and practice. 
• Hold excellent interpersonal, written and verbal communication skills. Extensive experience in writing clear and concise reports, requests for proposals, policies and procedures, newsletters, written memos and directives to a wide range of audience. 
• Demonstrated ability to develop and manage multiple relations with multiple stakeholders including: community-based organizations, local officials, employers, labor, industry associations and others. 
• Experience working in a government and/or non-profit settings interacting with the development and implementation of workforce programs that serve disadvantaged populations. 
• Knowledge of San Francisco’s neighborhoods, local government, criminal justice system, workforce development, and social services infrastructures. 
• Knowledge of and direct work experience with federal, state and local funding including (but not limited to) Workforce Investment Act, Community Development Block Grant, Department of Labor, General Fund dollars, etc. Understanding of the regulations associated with each of these funding streams. 
• Knowledge and experience developing and implementing sector strategies and programming, specifically in the Hospitality sector. 
• Knowledge of national and local sector models that are innovative; implement best practices that serve Hospitality industry needs as well as those of local job seekers. 

HOW TO APPLY

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen
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