Deputy Executive Director = Sample Job Description

) Generic Job Description

A leading public transportation organization is hiring a Deputy Executive Director - Enterprise Quality. The salary range is $165k to $315k with a midpoint of $240k. New hires typically receive between the minimum and midpoint; however, we may go slightly higher based on experience, internal equity, and the market.

We also offer a competitive benefits package with a wide range of offerings, including:

• Health Benefits: Two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents.

• Long-Term Disability and Life Insurance. * Employee Assistance Program. * Retirement Plans: 401a - 10% of employee contribution with a 12% organizational match; 457b - up to IRS maximum.

• Paid Time Off: 25 days annually with increases at four, eight and twelve years of service. 12 paid holidays, up to 2 floating holidays and up to 2 volunteer days per year.

• Parental Leave: 12 weeks for new parents.

• Pet Insurance. * Transit/Commuter Card at no cost. * Tuition Reimbursement: Up to $5,000 annually.

GENERAL PURPOSE: Under the general direction of the Chief Quality Officer, the Deputy Executive Director of Enterprise Quality provides strategic leadership and vision while directing a portion of the Enterprise Quality division. This role serves as a transformational leader, implementing the Enterprise Quality vision while managing and supporting staff. This role will focus on governance & compliance and will center on building and maintaining the enterprise-wide quality framework. You'll lead the development and maintenance of agency quality plans and procedures, oversee quality training, promotion, and strategy and help set goals and direction for the team and the broader quality program.

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ESSENTIAL FUNCTIONS: * Leads a team within the Enterprise Quality division. Responsible for setting individual and team goals and measuring performance.

• Drives the implementation of the Enterprise Quality vision and provides strategic thought leadership.

• Manages the organizational structure, staffing, and recruitment for the Enterprise Quality division.

• Leads, mentors, and provides timely, constructive feedback to assigned directors and staff.

• Resolves issues at the DED level and escalates efficiently when needed.

• Develops key performance indicators (KPIs) and monitors trends.

• Develops and maintains strong working relationships with key stakeholders.

• Serves as an internal consultant to executive leadership on quality management, regulatory compliance, and performance monitoring.

• Leads and champions continuous improvement initiatives.

• Maintains awareness of emerging industry trends, best practices and technical standards in quality management.

• Champions and models our core values.

• Contributes to a culture of diversity, equity and inclusion.

MINIMUM QUALIFICATIONS: Education and Experience: Bachelor's degree in Public Administration, Quality Management, Engineering, Construction Management, Project Management, or closely related field; Ten years of experience in capital project management and delivery, engineering, construction management, or manufacturing, preferably in the public sector; Or an equivalent combination of education and experience. Eight years of leadership, budgetary, planning and workforce management experience.

Required Licenses or Certifications: Valid state driver's license.

Preferred Licenses or Certifications: * ISO 9001:2015 Lead Auditor Training or Certified Lead Auditor

• ASQ Certified Construction Quality Manager (CCQM) or ASQ Certified Quality Auditor (CQA)

• PE (Professional Engineer) certification

• Relevant or agency-sponsored quality management training

Physical Demands / Work Environment: Work is performed in a hybrid office and field environment. Position requires on call to respond in the field on demand 24/7. We are an equal employment opportunity employer.