Director of Information Technology

Description

JOB RESPONSIBILITIES:

As part of the executive team, under the administrative direction of the City Manager, the Director of IT will lead the strategic and operational management of the IT Department by advancing technology solutions, ensuring the security and efficiency of IT infrastructure, and providing strategic vision to enhance the municipality's digital presence and services.

Examples of Duties

ESSENTIAL FUNCTIONS: For purposes of 42 USC 12101:

1. Supervises and leads assigned staff; provides strategic guidance and direction to the senior management team regarding ongoing short, medium, and long-range IT planning; Develops and implements IT policies, procedures and best practices; confers with Department Heads on matters affecting their area of responsibility; briefs the City Manager on matters of concern of City Services; monitors management controls of all departments for administrative, services, and fiscal controls.
2. Oversees operations and budget of Information Technology department, including network, server and datacenter infrastructure, end user computing, and application support; ensures the department provides efficient and effective technical support services.  
3. Ensure the security of data, network access, and backup systems. Ensures IT systems comply with industry and legal standards. Provide training for compliance with cybersecurity best practices.
4. Lead and manage IT projects, including the development of new systems and implementation of technology solutions to improve customer experience. Manage IT staff by recruiting, training, and coaching employees, and appraising their performance. 
5. Maintains relationships with suppliers and vendors of technology services and equipment; negotiate contracts and manage vendor performance.
6. Attends City Council meetings; makes presentations to administration, staff, and City Council; responds to questions or problems of residents' concerns. Communicate effectively with all stakeholders to support good working relationships and meet stakeholders’ expectations. 
7. Maintains licenses and certifications as required, if any.
8. Demonstrates regular and predictable attendance.
9. Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions.

OTHER DUTIES AND RESPONSIBILITIES:

     10. Performs other duties as required. (5%)

Typical Qualifications

QUALIFICATIONS: 
Bachelor's degree from an accredited four-year college or university in information technology, systems, electronic engineering, computer science, or a related field. Certified Government Chief Information Officer or Master’s degree is preferred with six (6) or more years of progressively responsible experience; or any combination of training, education, or experience which provides the desired knowledge, skills, and abilities to perform the essential functions of the position.

LICENSURE OR CERTIFICATION REQUIREMENTS:
Valid state of Ohio driver's license and the ability to maintain insurability under the City's vehicle insurance policy.

Supplemental Information

KNOWLEDGE, SKILLS, AND ABILITIES: (* indicates developed after employment).

Knowledge of:

• *Applicable laws, regulations, City policies, procedures, and requirements including Ohio Ethics law and Public Records law. 
• Workplace safety; 
• Government structure and process; 
• Budgeting; 
• Purchasing; 
• Government operations; 
• Public administration; 
• Public relations; 
• Media relations; 
• Records management; 
• Leadership and supervisory skills 

• Project management.

Skill in:

• Cloud Computing 
• Cybersecurity
• Data Analytics
• Project Management Software
• IT Infrastructure

Ability to:

• Interpret a variety of instructions in written, oral, picture, or schedule form; 
• Recognize unusual or threatening conditions and take appropriate action; 
• Exercise independent judgment and discretion; 
• Understand, interpret, and apply laws, rules, or regulations to specific situations; 
• Determine material and equipment needs; 
• Compile and prepare reports; 
• Lead and effectively supervise employees; plan and delegate work to subordinates;
• Write instructions and specifications; 
• Use proper research methods to gather data; 
• Demonstrated awareness of and an ability to effectively use communication that overcomes socio-cultural and lingual barriers, to be aware of verbal and nonverbal forms of communication, and listen and adapt approach to fit audience
• Handle sensitive inquiries from and contacts with officials and general public; 
• Travel to and gain access to work site; 

EQUIPMENT USED: The following are examples only and are not intended to be all inclusive.
Standard business office equipment.

INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS: 
The employee has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); occasionally required to stand, walk, stoop, kneel, crouch, or crawl on even and uneven surfaces; occasionally required to lift, carry, push, or pull objects 15 1bs. or less.

Note: In accordance with the U.S. Department of Labor physical demands strength ratings, this is considered sedentary work.

CITY VALUES:
Incumbent must model the following established city values: Teamwork/Collaboration, Integrity, Service, Leadership, Communication, Growth, Professionalism & Ethics.