Director of Operations

Location: 66 John Street, New York, NY (Manhattan)
Department: NYC Department of Finance — A/C Adjudications, Chief ALJ
Employment Type: Full-Time
Salary Range: $130,000 - $133,503 annually
Remote/Hybrid: This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.

Job Overview
A Director of Operations is needed in Adjudications to support the Chief Administrative Law Judge, the Deputy Chief Administrative Law Judge, the Administrative Law Judges, and to assist in supervising staff who perform critical and time-sensitive processing work in the Adjudications Unit, which adjudicates more than 2 million summonses per year.

Responsibilities:
- Manage and facilitate Adjudication Administrative operations (hiring, personnel transactions, recruitment, onboarding).
- Coordinate onboarding and advise hiring managers.
- Analyze hiring needs and develop strategic plans to fill vacancies.
- Manage mandatory training completion for staff and ALJs.
- Perform facilities-related functions and coordinate with IT/telecommunications staff.
- Maintain the personnel services budget and interface with the Budget Office for contracts/purchases via Passport.
- Support project initiatives and help create/submit division SOPs.
- Participate in departmental strategic and budgetary planning.
- Manage vendor relationships (Fedcap, NYSID, Vanguard, Verra Mobility, IPS/NYPD).
- Attend management meetings and assist the Chief/Deputy Chief ALJ.

Minimum Qualifications:
- Baccalaureate degree plus 4 years of experience (18 months in a supervisory/managerial capacity); OR
- Associate degree/60 credits plus 5 years of experience (18 months in a supervisory/managerial capacity); OR
- High school diploma plus 6 years of experience (18 months in a supervisory/managerial capacity); OR
- An equivalent combination of education and experience, provided the 18 months of administrative/supervisory experience is met.