Director of Performance Improvement (Hybrid)

About the Role:

This position will assist the Executive Office and Boston Public Health Commission (BPHC) programs in leading organization-wide activities to advance performance improvement and quality. The Director of Performance Improvement serves as the BPHC content expert on quality improvement and organizational performance management.

Key Responsibilities:

- Help coach BPHC management and staff on how to incorporate quality improvement into daily practices and routines
- Serve as the BPHC content expert, project lead for organizational performance improvement initiatives
- Source, develop, implement, and evaluate trainings and tools related to quality improvement and organizational performance management for BPHC
- Oversee and coordinate ongoing alignment with accreditation standards and measures, work closely with BPHC staff to improve practices to ensure organizational excellence and compliance with national standards
- Lead and organize and submit all needed documentation on a five-year cycle and annual reports for accreditation
- Work in a confidential capacity with the Executive Office
- Perform other duties as required

Qualifications:

- Master's degree in public health, business administration, public administration, or related field
- Significant experience in quality improvement, performance management, or organizational development
- Experience in public health or government setting preferred
- Strong project management and leadership skills
- Excellent communication and training skills

About BPHC:

The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression.

Salary Range: $100,000 - $120,000 per year
Location: Boston, MA (Hybrid Schedule)