Director of Product, Fraud and Risk

About GoodLeap

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.

We're looking for a Director of Product to lead the fraud and risk function for our consumer products. This is a high-impact IC role today, responsible for architecting the systems, controls, and decisioning that protect our credit products, consumer payments, and homeowner experiences while maintaining a seamless, high-conversion user journey.

You'll own the strategy and the execution, bringing clarity to complex fraud and risk challenges. As the business grows, this function will expand, and this leader will play a critical role in shaping how the team and capabilities scale.

Essential Job Duties & Responsibilities:

- Set and drive the end-to-end fraud and risk product strategy across credit products, consumer payments, and the homeowner app
- Own the roadmap for fraud detection and risk scoring systems, and partner closely with Engineering and Data Science to advance models, rules, and real-time defenses
- Partner with Security to strengthen identity and account integrity, shaping product-side risk controls (KYC/KYB, device intelligence, behavioral signals)
- Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls
- Analyze fraud patterns, model performance, losses, and false positives, and make data-driven decisions
- Manage key vendor relationships and evaluate new technologies, signals, and platforms
- Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements
- Communicate risks, trends, and mitigation plans to senior leadership

Required Skills, Knowledge & Abilities:

- 10+ years of fraud, risk, identity, or trust & safety product experience in fintech, banking, lending, payments, or consumer finance
- Proven success designing fraud/risk systems, working with DS/ML teams, and shipping high-impact risk products at scale
- Deep understanding of fraud vectors (ATO, synthetic identities, mule accounts, friendly fraud, credit abuse, chargebacks)
- Experience with KYC/AML, sanctions, adverse media, dispute regulations, and compliance alignment
- Strong analytical abilities, fluent with metrics, funnels, decision trees, and interpreting model outputs
- Ability to lead teams, influence senior stakeholders, and make crisp tradeoffs between risk mitigation and growth
- High-signal communication: clear, structured, authoritative

Compensation: $230,000 - $260,000 a year. In addition to salary, this role may be eligible for a bonus and equity.