Director of Social Services

Director of Social Services – Advocate for Resident Wellness

Make a Meaningful Impact

Are you a compassionate advocate looking to lead a resident-centered social services program? At Bangor Nursing and Rehabilitation Center (BNRC), we believe that emotional and social well-being are just as vital as physical health. As our Director of Social Services, you will play a key role in creating a nurturing, active, and comfortable environment where our residents can truly thrive.

The Opportunity

In this leadership role, you'll be a trusted advisor and a bridge between our residents, their families, and our clinical team. You will:
- Champion Patient-Centered Care: Develop and implement social service programs that promote resident engagement and independence.
- Advocate & Support: Provide direct support to residents and families, assisting with transitions, emotional needs, and care planning.
- Collaborate for Success: Work alongside a multidisciplinary team in a supportive environment that values your professional insight.

Job Summary

The Social Service Director plans, organizes, implements, and directs the overall operation of the Social Services Department. Working in collaboration with facility personnel and under the guidance of the Administrator, this role ensures that the medically related emotional and social needs of every resident are met on an individual basis in accordance with federal, state, and local regulations.

Qualifications
- Education: Must possess an active, valid Social Worker license.
- Experience: Minimum of two (2) years of experience in a health care setting. Experience in Long-Term Care is highly preferred.
- Skills: Proficiency in Microsoft Word, Excel, and Outlook. Must be able to read, write, and speak English fluently.

Essential Duties and Responsibilities

Departmental Leadership & Compliance:
- Develop and maintain departmental policies, procedures, and quality improvement programs.
- Keep abreast of current federal and state regulations (including OBRA guidelines) and recommend policy changes.
- Participate in government surveys and inspections.

Resident Care & Advocacy:
- Complete social histories, psychosocial assessments, and informative progress notes.
- Act as a mediator and advocate for residents in conflict with roommates or family.
- Provide crisis intervention for residents experiencing acute anxiety or self-neglect.
- Educate residents and families on Resident Rights, Advance Directives (DNR, POA), and available financial assistance (MaineCare).
- Coordinate discharge planning and make referrals to community agencies.

Interdisciplinary Collaboration:
- Participate in the interdisciplinary care planning process, identifying psychosocial needs and developing measurable treatment goals.
- Work closely with medical, nursing, and therapy staff to interpret the emotional needs of residents.
- Arrange resident transportation for medical appointments and facilitate facility-based meetings.

Census & Admissions Support:
- Actively participate in the facility marketing program and help achieve targeted census goals.
- Facilitate admissions in the absence of the Admissions Coordinator.

Work Schedule: Primarily day shift; full-time, 40 hours/week. Must be willing to work beyond normal hours, including weekends and holidays, when necessary.

About Bangor Nursing and Rehabilitation Center

BNRC is a member of Covenant Health, a Catholic health ministry providing healing and care for the whole person, in service to all in our communities. Core values: Compassion, Integrity, Collaboration, and Excellence.

Base Pay: $36.74 - $43.31 / Hour