Chief Operating Officer (Assistant Director of Transportation)

The Broward County Board of County Commissioners, Transportation Department is seeking qualified candidates for the position of Chief Operating Officer (Assistant Director of Transportation) in its Operations Division.

BCT is seeking to fill the position of Chief Operating Officer (COO). The COO provides leadership and direction for the Transportation Department's Operations Division, including bus, rail, paratransit, on-board systems, and fleet services. Responsibilities include executive oversight, operational management, financial performance, strategic planning, employee development, safety promotion, customer advocacy, and coordination of assigned division activities.

This is an executive leadership position. The incumbent will advise the Transportation Director on strategy, issues, and resolutions. The COO will review and analyze policies, procedures and practices and work with key stakeholders for recommendations/assistance. Customer service is paramount and special focus must be placed on KPIs, trends and response. It is critical that the COO develop productive, collaborative relationships with Broward County leaders, Transportation Department leaders, Union representatives, employees, customers, and the community.

The incumbent will work under limited direct supervision, leading the development and implementation of programs within organizational policies and reports major activities directly to the Department Director. The COO must be able to respond to emergency incidents 24/7.

Key Responsibilities:

• Strategic direction and execution for all assigned operating sections within the Transportation Department
• Leads and oversees the management of all service delivery, including rolling stock maintenance
• Monitors performance and ensures tracking of KPIs and analyzes data for trends
• Facilitates solutions to problems for all operations, employees, and customers
• Assists with strategic planning for operations future needs and deliverables
• Oversees compliance with the formulation and execution of annual budgets
• Represents Broward County Transportation at Board of County Commissioner meetings and public functions
• Participates in Union negotiations, grievances, arbitrations
• Ensures employee performance management is executed fairly and timely

Minimum Requirements: Bachelor's Degree in Public Administration, Business Administration, Transportation, or a closely related field. Six (6) years progressively responsible experience in administration and management of public transit, transportation, business administration, or closely related experience. The ideal candidate will have a master's degree and at least 10 years of senior level management experience in a multi-modal transit agency including rail.

Compensation: $155,771.77 - $248,612.45 annually. The State of Florida does not have a state income tax. Benefits include Florida Retirement System (FRS), Deferred Compensation, Health/Dental/Vision Insurance, Vacation and Sick Leave, 11 holidays and 2 personal days, and more.