Director of Adult and Family Services

Full job description

JOB TITLE: Director of Adult and Family Services

REPORT TO: Director of Clinical Services,CCBHC Site Director

DEPARTMENT: CCBHC

LOCATION: ONSITE

We believe that in-person operations are the best way to serve our clients, both directly and through essential operational support. This position requires in-person attendance at 1 Brooklyn CCBHC with local travel in support of the CCBHC Project.

Certified Community Behavioral Health Clinic (CCBHC) Core Services includes:

24 hour crisis mental health services; screening, assessment, and diagnosis; patient-centered treatment planning or similar processes, outpatient mental health and substance use services; health screening and monitoring; targeted case management; psychiatric rehabilitation services; peer advocacy and, community-based mental health care for veterans.

SUMMARY: The Director of Adult and Family Services will be responsible for overseeing site specific CCBHC services for adults and families with complex care needs. Responsible for ensuring the delivery of high-quality, comprehensive, and integrated behavioral health services that are aligned with teh CCBHC model and New York State (NYS) Integrated Outpatient Services (IOS). The director works in collaboration with other CCBHC Site Directors to ensure person-centered coordination of care across all core services. Assists in the oversight of quality of care for CCBHC mental health services with administrative and clinical supervision to ensure operational efficiencies and fidelity to the CCBHC and evidence-based (EB) treatment models. Responsible for site specific reporting related to children and youth, including, but not limited to, quality, tracking, trends and audits.

JOB DESCRIPTION:

• Works closely with the Director of Clinical Services and CCBHC Director to develop, launch and implement adult and family focused services.
• Provide clinical training and supervision to providers.
• Offer guidance on case conceptualization, person-centered treatment planning, and EB interventions specific to adults and families.
• Conduct regular individual and group supervision sessions to support professional development and adherence to best practice standards with for complex family needs.
• Provide EB training to clinical teams, such as family systems, cognitive-behavioral therapy (CBT), trauma focused-CBT (TF-CBT), dialectical behavior therapy (DBT), motivational interviewing (MI), and trauma-informed care (TIC).
• Develop and execute a comprehensive vision and strategic plan for integrated whole-person care for adults with families aligned to the mission of CCBHC.
• Stay abreast of industry trends, regulatory changes and federal/local practice requirements, to ensure the CCBHC remains at the forefront of integrated care delivery.
• Oversee the day-to-day operations of integrated care services at the CCBHC, ensuring efficient workflows, appropriate staffing levels, and adherence to quality standards.
• Monitor key performance indicators (KPIs) to track program effectiveness and make data-driven decisions based on person-centered care for adults with families with complex care needs.
• Contribute to quality improvement initiatives to enhance patient safety, clinical outcomes, and overall service delivery.
• Participate in the development and completion of grant proposals for submission.
• Collaborate with an interdisciplinary team to support an integrated person-centered, “whole person” approach.
• Comply with billing and reimbursement requirements, maximizing revenue potential while maintaining program integrity.
• Participate in audits/reviews to ensure adherence to program requirements.
• Available to travel/work evening and weekend hours as required by the agency.
• Attend required meetings and training as indicated.
• Perform other work-related duties as assigned.

EXPERIENCE:

• Advanced training and 3 years experience working with families with complex needs such as foster care, family shelters, adult protective services or IOS required.
• 5 years clinical supervision responsibilities.
• A minimum of 4 years of progressive leadership experience serving adults with families with complex care needs in a behavioral health (BH) clinic or integrated BH in a primary care setting required..
• Experience with the integration of mental health, substance use disorder and medical health treatment.
• 5 years with interdisciplinary teams.
• Experience with adult IOS preferred
• Excellent written and verbal communication skills.
• Proficient with word processing, electronic health records and communications.
• Well organized with strong time management skills.
• Strong knowledge of entitlements, benefits and social services.
• Experience providing crisis management in a behavioral health environment.
• Able to work independently and as a member of a team.
• Excellent interpersonal skills.
• Comfortable with community outreach and home visits.
• Competency working with diverse communities including but not limited to black, indigenous and people of color (BIPOC), LGBTQ+, culturally/religiously/ethnically, linguistically/differently abled individuals.
• Skill in a language other than English is valued.
• Comfortable with community outreach and home visits.
• Experience working within a CCBHC a plus.

QUALIFICATIONS:

• Licensure with a graduate degree from an accredited mental health graduate program LCSW, Licensed Psychologist, LMHC-D or PhD required.
• Specialization in families, integrated care or substance use/addiction treatment preferred.
• CASAC preferred.

BENEFITS WE OFFER:

• Medical including Dental and Vision
• Cafeteria Plans: FSA, Dependent child care plan, qualified transportation plan
• Up to 3% 401k Profit Sharing plan automatic contribution for eligible employees
• 401k Additional 4% match of your contribution from your salary
• Employee Assistant Program Services (EAP)
• Paid time off (PTO)
• Referral Bonus for qualifying positions

Interborough is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regards to race, color, religion, sex, national origin, disability status, genetics, protected veterans’ status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and/or local law and encourage women, veterans and other minorities to apply.

Interborough Developmental and Consultation Center is committee to Diversity, Equity, Inclusion and Belonging (DEIB) in the workplace. We believe that DEIB is unite to every community.

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Job Type: Full-time

Pay: $150,000.00 - $160,000.00 per year

Application Question(s):

• Do you have experience navigating complex family needs impacted by culture, religion, incarceration, foster care, etc? Please explain in 2-3 points.

Education:

• Master's (Required)

Experience:

• working with families with complex needs: 3 years (Required)
• understanding the impact of complex family systems: 3 years (Required)

License/Certification:

• LCSW or LMHC-D (Required)

Work Location: In person