Operations Director

About Volunteers of America Western Washington (VOAWW):

Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. VOAWW is officially a designated CARE informed organization.

About Care Crisis Response Services (CCRS):

CCRS is a 24/7 crisis center offering suicide prevention/intervention, crisis counseling, and professional consultation. We support communities by providing crisis intervention services, behavioral health evaluations, and referrals to appropriate resources. CCRS operates regional and 988 crisis lines throughout Washington State.

Position Summary:

This full-time, salaried position is responsible for the administrative operations of the behavioral health programs. The Operations Director collaboratively develops program strategies with the team of directors, manages contracts and deliverables, assists with program budgets, and supports the strategic direction of behavioral health programs including proposals for funding and grant opportunities.

Principal Activities:
- Oversee the administrative operations of the behavioral health department
- Provide supervision and performance management for direct reports
- Work with the Finance team to formulate strategic and operational program objectives
- Develop policies and procedures to ensure optimal program performance and compliance
- Perform program evaluations and monitor contractual KPIs
- Oversee development and monitoring of program budgets and contracts
- Identify, write, and deliver proposals for new funding/grant opportunities
- Participate in agency, regional, and national work groups and committees

Requirements:
- Master's degree in business administration, accounting, non-profit management, or related field preferred; equivalent experience considered
- Prior experience in a director role
- Strong experience with Federal grants and contracts
- High attention to detail and strong technical writing skills
- Proficiency with Microsoft Office Suite

Salary: $125,563 - $138,780/year
Position Type: Full Time | Fully Remote

To apply, visit: https://www.paycomonline.net/v4/ats/web.php/portal/FD86B4C26FC36774A8A7B421DEA7317C/jobs/427874