Operations Manager

HPC-Industrial, powered by Clean Harbors, in Long Beach, CA is looking for an Operations Manager to join their safety conscious team! This team member will plan, lead, organize and coordinate all duties associated with daily branch operations to include but not limited to improving operational efficiencies through effective utilization of equipment and scheduling of personnel. Interact with Sales Team and other support staff as well as Customer Contractor Manager to ensure customer expectations are met and/or exceeded.

Why Work for HPC-Industrial?

• Health and Safety is our #1 priority - we live it 3-6-5!
• Competitive wages
• Comprehensive health benefits coverage after 30 days of full-time employment
• Group 401K with company matching component
• Opportunities for growth and development for all the stages of your career
• Generous paid time off, company paid training and tuition reimbursement
• Positive and safe work environments

Key Responsibilities:

• Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
• Coordinates and manages group activities and interactions with other divisions
• Coordinate scheduling of personnel and project assignments
• Conducts and supervise staff meetings
• Approves all accounts payable / accounts receivable for payment
• Reviews monthly P&L statements and all applicable discrepancies
• Performs revenue forecasting
• Oversees customer service responsibilities for office
• Directly supervises employees including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees
• Bids and/or assists in the bidding of industrial services projects
• Prepares reports for management, client, or others
• Primary liaison between customer and HPC Industrial operations in resolving service issues
• Cultivates quality relationships laterally and above primary contact to retain clients

Qualifications:

• High School diploma or equivalent required; Bachelor's in chemistry, biology, or environmental science preferred
• 5+ years industrial cleaning experience of which 2 have been served in a management capacity
• Experience in the applicable utilization of standard/specialized industrial cleaning equipment
• Ability to efficiently/effectively schedule equipment/personnel for daily maintenance/project work
• Successfully resolve customer/employee complaints

About HPC-Industrial: HPC-Industrial, a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. HPC-Industrial offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. HPC-Industrial is an equal opportunity employer.