Program Director Government Programs Operations & Vendor Management

Program Director Government Programs Operations & Vendor Management
Work from Home/Hybrid within Oregon, Washington, Idaho or Utah

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

This role provides enterprise leadership for the GovPro vendor management program, encompassing governance oversight, continuous improvement, and change leadership. It is accountable for driving the successful implementation, optimization, and ongoing enhancement of programs delivered both internally and through external vendor partners, ensuring measurable, sustainable outcomes aligned with organizational strategy.

Additionally, the position delivers high-level strategic consulting across GovPro functions, guiding teams in best-practice process design, program evaluation, regulatory alignment, and operational excellence.

Qualifications:
- Bachelor's degree in healthcare administration, business administration, or related field required
- At least 10 years of experience in healthcare insurance operations, care management, utilization management, vendor management, or large-scale program/project leadership
- Master's degree and prior leadership experience preferred

Key Responsibilities:
- Lead program management activities for vendor management, including overseeing governance processes, operational oversight, and the development of scalable program structures and tools
- Oversee moderate to highly complex vendor relationships, including SLA management, performance score-carding, risk mitigation, and structured business reviews
- Design and implement sustainable vendor performance strategies that strengthen operational outcomes and advance long-term program objectives
- Monitor and analyze key performance metrics and KPIs, delivering actionable insights, strategic recommendations, and high-quality reporting for senior leadership
- Partner with internal and external stakeholders to resolve implementation, compliance, productivity, and process design challenges
- Develop and maintain monitoring, control, and governance procedures aligned with contractual, accreditation, and regulatory requirements
- Mentor and develop vendor managers and emerging talent
- Provide expert consulting services to GovPro departments and cross-functional partners on improvement initiatives, change adoption, and operational challenges
- Lead end-to-end process reviews to identify improvement opportunities, promote consistency, and strengthen system and process alignment across teams
- Drive and prioritize continuous improvement and change initiatives

Skills and Attributes:
- Strong consulting capability, including the ability to assess needs, frame problems, recommend solutions, and influence stakeholders
- Exceptional verbal, written, and executive communication skills
- Advanced facilitation skills with the ability to build consensus and lead cross-functional discussions
- Expertise in program management, particularly in vendor management programs involving complex vendor environments
- Strong analytical capabilities with the ability to interpret complex data and inform decision-making
- Knowledge of health insurance industry trends, regulatory expectations, and evolving technologies

Expected hiring range: $148,750 - $201,250. Bonus target: 20%. Full salary range: $140,000 - $228,000.

Cambia Health Solutions is an Equal Opportunity employer dedicated to a drug and tobacco-free workplace.