Director, Operations Program Support

MTA Construction & Development (C&D) is seeking a Director, Operations Program Support to oversee decision-making, staffing, and budgeting within their area of responsibility. The Director has the autonomy to determine how to achieve operational goals, recommend policy and procedural changes, and manage administrative functions to ensure efficient departmental operations. Job ID: 16109. This is a regular, full-time position based at 2 Broadway, New York, NY.

Responsibilities:
Provide direction to ensure effective implementation of administrative processes. Manage administrative functions including procurement, payment coordination, timecard management, space/field office management, and audit responses. Coordinate with related parties throughout C&D and MTA agencies. Develop, analyze, and maintain data and systems for project management and business unit operations. Prepare data analysis, reporting, and presentations. Manage personnel requests, including temporary staffing. Provide strategic guidance for resolving complex operational support requests and agency-wide initiatives.

Qualifications:
Minimum of 10 years of related experience, including a minimum of 5 years in a managerial, supervisory, or project manager role in a large organization. Extensive knowledge of SharePoint, MS Excel, MS PowerApps, MS Power BI, and data visualization applications. Proficiency in PeopleSoft and Microsoft Office Suite. Strong skills in statistical analysis, process mapping, process optimization, team-building, and problem-solving. Ability to handle complex, sensitive issues with high confidentiality.

Education:
Bachelor's Degree in Business Administration, Public Administration, Engineering, Architecture, Computer Science, or a related field.

Salary: $132,353 to $165,441.