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JOB POSTS

Chief of Staff and Communications to the COO Senior Director

HOSPITAL FOR SPECIAL SURGERY (HSS)

New York, NY, USA  (Hybrid)

$145,500 - $222,000

How you move is why we're here. HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Emp Status: Regular Full time Work Shift: Day Compensation Range: $145,500 - $222,000 What you will be doing: Communications Strategy and Execution - Develop and execute a comprehensive communications strategy for the COO to reach frontline staff, operations & executive leadership, the CEO, and the Board. - Shape the narrative and messaging around major initiatives, operational performance, and strategic priorities. - Oversee creation of materials (presentations, remarks, video scripts, written updates) for internal and external forums involving the COO. - Provide coaching and feedback to the COO on messaging, tone, and delivery for high stakes engagements. Communications Leadership - Lead and supervise a Communications Lead responsible for management level and operations communications. - Ensure coordination of COO communications with broader organizational communications, marketing, and public affairs. - Design and run COO-sponsored governance forums (e.g., Ops Council, Management Committee). - Partner with HR, Communications, and Operations leaders to design communication plans that support culture, engagement, and change initiatives. Change Management and Special Projects - Provide change management leadership for priority COO initiatives, including stakeholder analysis, communication plans, and adoption support. - Lead or oversee special projects on behalf of the COO and VP, Operations & OE. - Synthesize insights and trends from across projects and operations to inform COO priorities, risks, and opportunities. To apply, visit: https://hss.wd1.myworkdayjobs.com/en-US/HSS_Careers/job/New-York-NY/Chief-of-Staff-and-Communications-to-the-COO-Senior-Director_JR2026-104415

HOW TO APPLY

Apply online at: https://hss.wd1.myworkdayjobs.com/en-US/HSS_Careers/job/New-York-NY/Chief-of-Staff-and-Communications-to-the-COO-Senior-Director_JR2026-104415

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