Chief People Officer

Chief People Officer
The Trevor Project | Fully Remote (Continental US, Alaska, or Hawaii) | Full-Time, Exempt

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. We provide 24/7 digital and phone crisis lifelines along with online peer support via TrevorSpace, paired with data-informed research, advocacy, public education, and institutional training to build safer environments for queer youth.

Core Values: Heart, Integrity, Community, Belonging, and Progress.

Position Overview
The Chief People Officer will set and execute a modern, remote people and culture strategy aligned with the organization's multi-year goals and core values. As a key member of the executive team, the CPO serves as a strategic advisor to the CEO on organizational design, change management, and leadership development.

Key Responsibilities

• People strategy & executive leadership: workforce planning, org design, change management, and data-driven HR strategy.
• Team leadership & engagement: directly lead the People team, build trust and accountability, and embed DEIB across the employee lifecycle.
• Employee relations & development: co-lead labor relations with the General Counsel, manage the union CBA context, and design learning and mentorship pipelines for staff and first-time managers.
• HR operations: rebuild and stabilize core systems (payroll, total rewards, leave), streamline workflows, ensure compliance, and manage the HR budget.

Required Experience & Skills

• 10-15 years of progressive People/HR experience, including 5+ years in executive-level leadership.
• Demonstrated success leading organizational change, stabilizing HR departments, and building operational HR infrastructure.
• Direct experience in unionized environments and managing collective bargaining agreements.
• Deep empathy and cultural competency around the intersectional challenges facing LGBTQ+ and other marginalized communities, with a strong DEIB lens.
• Experience managing fully distributed remote teams, ideally including 24/7 and shift-based crisis environments.

Preferred (Plus): Experience with international, particularly Spanish-speaking/LatAm entities; prior work in progressive mid- to large-scale nonprofits.

Compensation: $260,000 - $280,000 USD, commensurate with experience. Exempt, full-time. This role is not in the union bargaining unit as it is a confidential/managerial/supervisory position.

Benefits: Comprehensive health coverage including gender affirmation care support; robust mental health resources; 403(b) retirement plan with 3% employer match (three-year vesting); generous paid time off and company holidays; Employee Assistance Program; fully remote work with provided technology, home office reimbursement, and monthly internet reimbursement.

EEO: The Trevor Project is an equal opportunity employer with protections for a wide range of identities and statuses. Bargaining unit staff are represented by the Communications Workers of America (CWA); this executive role is excluded from the union but interacts with unionized employees and labor relations.