Director of Learning & Systems

How you move is why we’re here.

Now more than ever.

Get back to what you need and love to do. The possibilities are endless...

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status: Regular Full time

Compensation Range: $112,000.00 - $200,000.00

What you will be doing

Director, Learning & Systems
Hybrid

ABOUT HSS

HSS is the world leader in musculoskeletal health. Ranked #1 in orthopedics by U.S. News & World Report for 16 consecutive years, HSS is defined by its commitment to clinical excellence, innovation, and its people.

POSITION SUMMARY

Reporting to the Vice President of Talent, the Director of Learning & Systems is a senior individual contributor role that combines deep expertise in program design and delivery with strong technical proficiency in the Workday Learning module. This is not a traditional L&D role — it demands someone who can operate at the strategic level, design and deliver high-impact learning experiences, and own the systems and infrastructure that make learning accessible and measurable at scale.

You will be both an architect and a builder — defining what great learning looks like at HSS, and ensuring the systems, platforms, and processes are in place to deliver it.

WHAT WE’RE LOOKING FOR IN A PERSON

• A natural builder: energized by creating things that didn’t exist before
• Equally comfortable in strategy and execution
• Technically confident: owns Workday Learning with depth
• A compelling communicator
• Collaborative and service-oriented
• Data-informed
• Deeply accountable
• AI-minded: embraces AI tools to accelerate content creation and delivery

KEY RESPONSIBILITIES

Learning Strategy & Program Design

• Partner with the VP of Talent to develop and execute a comprehensive learning strategy
• Design and deliver high-impact learning programs for clinical and non-clinical audiences
• Design methodologies and tools to assess enterprise-wide training needs
• Evaluate external vendor content and support eLearning platform adoption

HSS Enterprise Learning Council

• Serve as a core member of the HSS Enterprise Learning Council
• Leverage and champion AI to develop customized content
• Build and maintain an internal training cohort

HSS Leadership Academy, Mentoring & eLearning

• Support the VP of Talent in designing and deploying the HSS Leadership Academy
• Design, build, and own a best-in-class enterprise-wide mentoring program
• Partner with the VP of Talent & Educational Institute to onboard and deploy the eLearning platform
• Ensure programs and tools are continuously evaluated and refined

New Employee Orientation

• Oversee a best-in-class orientation experience for all employee types
• Design a structured 90-day follow-up experience

Workday Learning — System Ownership

• Serve as the primary owner of the Workday Learning module
• Administer the LMS end-to-end
• Lead sandbox testing, release management, and production releases
• Support eLearning platform integration
• Produce and maintain all end-user documentation and training materials

Reporting, Analytics & Stakeholder Partnership

• Build and maintain contextualized learning dashboards
• Partner with the Director of Talent Mgt & Systems and HR Technology
• Serve as a credible learning partner to HRBPs, senior leaders, and HR Shared Services

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Education, HR, Organizational Development, or related field required; master’s strongly preferred
• 8-10 years of progressive experience in Learning & Development
• Strong, hands-on proficiency in Workday Learning module administration
• Workday Pro certification in Learning strongly preferred
• Demonstrated experience designing leadership development programs
• Instructional design capability
• AI literacy
• Strong data and analytics capability
• Healthcare or complex, matrixed organization experience a strong plus
• Exceptional communication, facilitation, and stakeholder management skills