Workforce Development Manager

About the Position:

The 1199SEIU Training and Employment Funds is seeking a Workforce Development Manager to join our TEF - College Programs team in New York, NY.

This is a full-time, permanent position with a hybrid workplace arrangement and an annual salary range of $97,800 - $122,300.

Key Responsibilities:

• Collaborate with all levels of stakeholders, including union staff/leaders, officers, physicians, clinical leaders, labor relations, education partners and human resource staff to ensure needs are met and programs are designed and implemented to achieve high levels of completion

• Establish relationships/serve as primary liaison with key stakeholders to explore training and development requests; research and identify contract with best options, partners, vendors; organize meetings; lead subcommittee work to develop model and use stakeholder input to design processes and trainings; create strategies for hard to fill vacancies to ensure upgrade opportunities

• Write, revise and/or manage development of curriculum; Research, evaluate training and education programs to identify best practice instruction models; Work with higher education institutions to partner and support development of training clearinghouse and align programs to industry needs

• Partner with all levels of project leaders (including C-Suite), physicians, clinical leaders, technical staff, union staff (executive officers), community-based organizations, education partners, workers and supervisors

• Provide lead support addressing complex and/or sensitive issues; design new programs based on stakeholders input; develop and implement education programs

• Evaluate programs and conduct continuing improvement of education programs; develop, design and implement assessment tools and workshops

• Review vendor credentials and curricula; select and evaluate vendors and services

• Serve as a primary stakeholder liaison with union organizers, delegates, employers, and industry associations, educational institutions

• Assist the Assistant Director/Director in the creation of budgets; manage and monitor spending; oversee timely processing of vendor payments and address payment issues; review proposals and approve vendor rates

• Oversee administrative processes to ensure accurate and timely data collection and entry; analyze data, develop reports and provide recommendations based on the data

• Problem solve member issues and challenging case management situations; present innovative and creative solutions to resolve challenging issues

• Maintain the confidentiality required of the organization and the department

• Perform additional duties and projects as assigned by management

Qualifications:

Education & Experience:
• Bachelor's degree in Labor Relations, Organizational Development, Education, Health or other relevant fields; or equivalent years of experience (Master's degree preferred)
• Minimum five (5) years experience in training, consulting, workforce development, or other related experience in professional and/or skill development in health care

Required Skills & Knowledge:
• Ability to scan political terrain and identify areas of improvement
• Working knowledge in joint labor management/education settings and demonstrated knowledge of workforce development
• Ability to translate industry changes to competency mapping and education design and evaluation
• Navigate complicated terrain in health delivery system with union, non-union and multiple unions employers
• Demonstrated experience aligning workforce training and education to operational needs
• Advanced knowledge of workforce planning strategies, including training plans and redeployment strategies
• Demonstrated experience in complex mediation and facilitation
• Excellent analytical and project management skills
• Ability to gain confidence of clients and external organizational leadership at executive level
• Strong understanding of interest-based approaches to engagement and project leadership
• Excellent skills in organizational relational dynamics
• Able to manage multiple priorities and meet tight deadlines
• Demonstrated leadership skills in the education or training field
• Excellent written and verbal communication skills; strong active listening, good self-awareness
• Ability to travel to various locations in New York City and Upstate NY area
• Available to work flexible hours including evenings and weekends as needed

Position Details:
• Requisition #: 7408TEF
• Employment Type: Full time
• Position Status: Permanent
• Category: Non-Bargaining
• Workplace Arrangement: Hybrid
• Job Classification: Exempt
• Department: TEF - College Programs
• Location: New York, NY