Executive Director of Advancement Operations

The Executive Director of Advancement Operations serves as the university's senior operations strategist for University Advancement, providing visionary leadership and operational oversight for the systems, data, policies and infrastructure that enable effective fundraising and engagement across the institution.

Key Responsibilities:
- Provide strategic vision, planning and leadership for all advancement operations departments
- Oversee the gift processing and advancement information technology teams
- Develop a multi-year roadmap for advancement operations, including CRM optimization and data quality improvements
- Serve as a key advisor on operational strategy, prospect pipeline, gift administration, compliance and data governance
- Oversee accurate, timely and compliant processing and receipting of all charitable contributions
- Ensure policies and procedures follow IRS regulations, FASB/GAAP, CASE standards, and audit requirements
- Direct the Advancement IT team responsible for CRM administration, systems integrations, user support, and reporting
- Lead advancement-wide data governance standards and implement reporting and analytics solutions

Required Qualifications:
- Bachelor's Degree or equivalent experience
- 5-7 years of progressively responsible leadership experience in advancement services, development operations, or higher education administration
- Experience supervising professional staff and building teams
- Experience with CRM systems administration, data governance or gift administration

Preferred Qualifications:
- Master's Degree
- Experience in the California State University system or public higher education
- Direct experience with major CRM implementations or optimization projects
- Experience with comprehensive campaign operations

Salary: $170,004 - $182,856 annually